Resolve

Analyze and manage customer disputes, show trends, and more importantly provide prevention guidance.

Speeds up dispute resolutions with less effort.
Increases customer satisfaction through quick, consistent responses.
Provides resolution guidance that reduces risk of write-offs or customer loss.
Assigns ownership of
each case
Resolve
Tracks multi-stage
approval processes
Resolve
Automates escalation
emails
Resolve
Shows trends in dashboard reports
Resolve

How it works

Manages the status of customer disputes and tracks activities until resolution. Provides guidance for how to resolve based on past case histories.

Resolve

Problems We Solve

Rimilia automates the account receivables function with intelligent cash application solutions, optimizing collections and uncovering insights to improve decision making. Explore the challenges Rimilia solve.

Improve Financial Shared Services

Financial Shared Services should improve efficiency for all business units, but automation is key to achieving that goal. Rimilia combines automation and artificial intelligence to implement continuous improvement within your shared services group.

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Improve Invoice to Cash

In today’s economy, your company’s financial vitality hinges on modern accounting practices. Have you automated your invoice to cash processes?

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Reduce Cash Collection Time

Outdated collection methods use precious resources and don’t effectively minimize cash collection time. Rimilia’s machine learning analyzes individual customer payment behavior over time to prioritize collection actions.

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Reduce Unapplied Cash Payments

Inaccurate, slow payment application hurts your customer relationships – and it leads to lost revenue. Rimilia solves enterprise cash flow challenges through automation and machine learning.

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Rimilia Resolve is managed in a secure Microsoft Azure hosting environment.

Tier 4 Data Center Protection
Robust Disaster Recovery
End-to-End Data Encryption
ISO27001 & SOC Type 2 Accreditation

Reduce risk by resolving customer disputes quickly and efficiently.

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