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Resolve

Manage and resolve customer disputes efficiently with workflow- driven case tracking.

Speeds up dispute resolutions with less effort.
Increases customer satisfaction through quick, consistent responses.
Provides resolution guidance that reduces risk of write-offs or customer loss.
Assigns ownership of
each case
Resolve
Tracks multi-stage
approval processes
Resolve
Automates escalation
emails
Resolve
Shows trends in dashboard reports
Resolve

How it works

Manages the status of customer disputes and tracks activities until resolution. Provides guidance for how to resolve based on past case histories.

Resolve

Rimilia Resolve is managed in a secure Microsoft Azure hosting environment.

Tier 4 Data Center Protection
Robust Disaster Recovery
End-to-End Data Encryption
ISO27001 & SOC Type 2 Accreditation

Reduce risk by resolving customer disputes quickly and efficiently.

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